Provides SOPs and forms for handling customer complaints and returns.
This SOP outlines the steps to effectively manage and resolve customer complaints, ensuring customer satisfaction and retention.
Forms included with this SOP:
This SOP provides comprehensive procedures for processing customer returns and handling product recalls to maintain compliance and customer trust.
This SOP details the process for managing product returns and recalls, ensuring compliance with regulations and maintaining customer satisfaction.
Forms included with this SOP:
Are you ready to embark on the journey of opening your own cannabis adult-use retail store in Massachusetts?
Our firm has been certified as a Veteran Business Enterprise (VBE), Minority and Woman Business Enterprise (MBE and WBE) with the Massachusetts Supplier Diversity Office (‘SDO’).
